Making a difference
We have a brochure about the learning, development and suppport services.
Download a copy hereLearning, development and support services
Learning, development and support services for children, young people and those who care for them.
The LDSS family of work includes:
- Education welfare officers and those working to support attendance
- Connexions personal advisers and those supporting young people
- Learning mentors and those working in similar roles
The "LDSS family of work" is child or young person centered. Staff work together to identify needs early, deliver coordinated packages of support, and help to secure better outcomes for children, young people and their families.
The LDSS family is part of our national responsibility for developing minimum standards of practice, national training and support. We work in partnership with lead organisations and workers to do this.
For more information about the Level 3 diploma for Children and Young People, please see the Level 3 diploma qualification section of the website.
Case study : Patricia Ray
Patricia describes her job as a Connexions personal adviser as "occasionally challenging but rewarding beyond belief".
Read Patricia's storyCase study : Guy Halley
Guy is a senior education welfare officer. "There are just so many different elements to it and no two days are ever the same, which appeals to me".
Read Guy's storyCase study : Sue Gabi
Sue is an education welfare officer. "Somebody once commented to me ‘You're so passionate about your job' - and I am!"
Read Sue's storyCase study : Tricia Docherty
Tricia is a learning mentor. "It really is an extremely varied role, one you can really get your teeth into. I love doing it!"
Read Tricia's storyCase study : Tom Lynn
Tom is a Connexions personal adviser. "It sounds like a cliché but no two days are ever the same. That's one of the things I enjoy most about it."
Read Tom's storyCase study : Kahlia Laws
Kahila is a learning mentor. "When you do make a breakthrough, no matter how small, it really is extremely satisfying."
Read Kahila's story